Services
02 / Managed Service
IT infrastructure managed and monitored continuously.
We take over the routine work of running systems — monitoring, maintenance and incident handling — so your internal team can focus on its own work.
01Overview
Three jobs we run continuously.
IT infrastructure is not a one-off project. Systems have to be managed, monitored and maintained for as long as they are used. Gaisar’s Managed Service puts that work with a team that does it every day.
We manage the devices and systems under the customer’s operational responsibility, monitor their condition, and carry out performance maintenance before small problems become service incidents.
The result is less operational complexity for the internal team: clear responsibility, routine work handled, and a single point of contact when something goes wrong.
02Service scope
What this service includes.
- 01
IT Infrastructure Management
Management of the IT devices and systems under an organisation’s operational responsibility.
- Network device and server management
- Change and configuration handling
- Technical documentation
- 02
IT System Monitoring
Continuous monitoring of system condition to detect problems earlier.
- Service availability monitoring
- Early detection of performance drops
- Operational condition reporting
- 03
System Performance Maintenance
Scheduled maintenance to keep systems running within their capacity and technical life.
- Scheduled maintenance
- System tuning and updates
- Critical asset maintenance
03Typical needs
When this service matters most.
- 01
Small IT teams
Organisations with a small IT team that need daily operational work covered without adding headcount.
- 02
Many operational sites
Companies with several offices that need the same management standard everywhere.
- 03
Systems running around the clock
Services that cannot stop need continuous monitoring, not occasional checks.
- 04
Documentation requirements
Organisations that need records of technical work and a maintenance history that can be reviewed.
- Scope
- IT infrastructure & systems
- Monitoring
- Continuous
- Maintenance
- Scheduled & on request
- Approach
- Single technical contact
04Other services
Other services that surround this work.
- 01Software DevelopmentApplication and information system development: design, build, testing and maintenance for the systems an organisation uses every day.
- 02Data CenterData center services for storage and compute requirements: server hosting, virtual private servers and co-location.
- 03IT SolutionPractical technology for day-to-day operations: security and CCTV systems, attendance systems, access control and network-based voice communication.
- 04System IntegrationSystem integration: connecting applications through APIs, aligning data exchange, and linking sites over private links.
05Services
Talk to our team about the system you need.
Tell us which process you want to straighten out, which systems are already running, and when you need it. We will help map the options.